BistroMD Review 2024: All You Need to Know

Overview

I tested 10 meals from BistroMD at home and found it an effective weight-loss program for those seeking a structured meal plan. Founded by a doctor, BistroMD’s program is designed around 3 weight-loss stages: Reclaim, Transform, and Stabilize. The plans combine pre-portioned, chef-prepared meals with access to dietitians and coaches.

The menu offers 150+ rotating dishes across various plans tailored to specific dietary needs, including Gluten-Free, Diabetic, Heart Healthy, Menopause, Keto Flex, and Vegan. Meals are generally around 300 calories with 25-30 grams of protein, focusing on portion control and balanced nutrition. Customization is limited. I could remove meals I didn’t like, but ingredient swaps weren’t an option. 

While I appreciated the quality ingredients and convenience, the meals were on the small side, and many lacked flavor due to limited seasoning. Adding my own helped improve the taste. The process of heating meals was super simple, though I’d have liked oven and microwave instructions.

You can get meals for 5 or 7 days per week, but even for the 5-day plan, I felt that pricing (and shipping) was a bit steep. Customer service impressed me with its accessibility, including dietitian support, though I missed having a live chat feature that many competitors offer. The packaging was eco-friendly, and the flash-frozen meals were kept cool with dry ice, which I’ve not seen used elsewhere.

Overall, BistroMD works well for those who want a hands-off, structured approach to weight loss. While it’s not perfect for those seeking larger portions or strong flavors, it’s a solid option for losing weight in the short term.

My BistroMD box arrived in great shape, and everything was as expected. Until I opened the box and discovered something I’ve not seen from other food delivery companies before – dry ice instead of frozen ice packs.

I was very impressed with how eco-friendly the packaging from BistroMD was. Each part was clearly labeled with recycling instructions. The foam and plastic bags were recyclable, and even the foam insulation was compostable. The dry ice simply evaporated.

Every meal had a clear label containing the recipe name, nutritional information, storage, and heating instructions. There was even a clear best before date. However, these were over a year away, as the meals are designed to be kept frozen. Your meals are still safe to eat for a couple of days if you defrost them in the refrigerator.

Eating With BistroMD: Not Bad, but Not Great Either 

There’s no cooking to be done on your part with BistroMD. All of the meals come in microwavable containers. That means you can have a delicious lunch or dinner ready in 6 minutes or less, with no cleanup.

Portion Sizes Are Small, as Expected 

Unfortunately, I found the meal portions to be on the small side. I’m not following a weight-loss diet, so this may be why I felt hungry again not long after eating. It might also be the reason BistroMD pushes you towards buying its snacks. Given that each meal contains only around 300 calories, you’re eating less than 1,000 calories per day.

Portion sizes are definitely a lot smaller than most meal delivery services I’ve tested. In comparison, Factor’s prepared meals on its Calorie Smart plan contain up to 550 calories per serving, which is almost double BistroMD.

Prep Instructions: Read This Before Heating! 

All the meals arrive in microwave-safe trays. BistroMD recommends heating your meals in the microwave after thawing them overnight in a refrigerator. However, I didn’t remember this and had no trouble heating them from frozen. It probably just added a few more minutes to the overall heating time.

If you’re using a microwave, you can simply remove the tray from the cardboard sleeve without puncturing or peeling off the plastic film and heat it like that. For a conventional oven, you need to take off the plastic film and put a pan under the tray (or transfer the meal to an oven-safe container).

Oven heating instructions aren’t provided on the cardboard sleeve, which I thought was strange. I could only see a guide for heating frozen or thawed food in the microwave. If you do want to prepare your meals in the oven, cook them at 325 F. No times are given by BistroMD as it’ll vary, but the internal temperature of your meal should be at least 165 F.

Shortlist of My Favorite Meals

Beef Burrito Bowl

This dish was 1 of the best out of the 10 I tried from BistroMD. The quality of its individual components really stood out. The dish features a variety of elements, like beef, which is ideally served hot, and guacamole, which is usually enjoyed chilled or at room temperature. I’m amazed that each component was cooked just right, which is an achievement in itself.

Despite the health-conscious tweaks in this dish, like the high-protein green pea guacamole, the flavors were comforting and satisfying. I did add quite a bit of salt and hot sauce, which made it even more enjoyable. I’m not really sure this is allowed on a strict BistroMD program, but I much prefer saltier and spicier flavored meals.

African Peanut Stew

I was super excited to try the African Peanut Stew from BistroMD. You don't often find many African dishes in the US. This made the stew stand out, and it quickly became one of my favorite meals of the week. It's not every day you get to try something so different!

The stew was a bit low on salt, which seems to be the case with most BistroMD meals, but it still tasted great. The spices and the sweetness from the coconut milk made it really flavorful. It's a nice change from the usual meals I have, even if it could’ve used a little more seasoning.

Chicken and Andouille Sausage Jambalaya

The Chicken and Andouille Sausage Jambalaya from BistroMD was a bit of a mixed bag for me. I really appreciated how authentic Cajun/Creole ingredients like spicy andouille sausage and fresh okra are used – it made the dish feel genuine. But the rice wasn't quite there, and I feel it could’ve been better.

Despite the rice issue, I'm a big fan of this kind of food, so I'd definitely pick this jambalaya again. I think it really needs some hot sauce to bring it all together. Not sure if BistroMD is cool with that for folks on strict diets, but a little extra spice would make it perfect!

Spicy Black-Eyed Pea Curry with Harissa Cauliflower

This plant-based dish wasn't really my thing. As someone who often goes for vegetarian curries, I was looking forward to this meal. But it didn't live up to the “spicy” and “harissa” in its name – I was expecting a lot more flavor. Instead, it was kind of watery and bland, which was a bit disappointing.

The quality of the ingredients was good, though. That's something I've noticed with these meals. But I usually eat food that's saltier and spicier, so maybe that's why this felt a bit off. I get why the meals go easy on the salt – it's better for low-sodium and heart-healthy diets. Still, I think the flavors could have been ramped up in other ways to make this dish stand out more.

Barramundi Seabass with Sweet Coconut Pineapple Sauce

This was the only fish dish I tried from BistroMD. The Barramundi Seabass with Sweet Coconut Pineapple Sauce was alright but nothing too special. Microwaving fish can be tricky and is always hit or miss, and honestly, it's pretty impressive that it turned out edible. Fish in the microwave can be a real gamble.

I've noticed a few seabass dishes on the menu that have similar styles – like 1 with a mango sauce instead of pineapple. The green beans that came with it were of decent quality, but they were just plain green beans. It would have been nice to see a bit more creativity or flavor in the sides.

Recipes Summary

Prices: BistroMD Is a Bit on the Expensive Side

BistroMD isn’t cheap, but you can get a decent discount on your first order – Get 50% Off + Free Shipping. I was also glad to see free shipping on the 1st order. That’s quite a saving because shipping is $19.95 a week for subsequent orders.

Don’t forget that families or couples in the same household can benefit from a 15% discount after the initial first-week discount. This ongoing discount is available upon contacting customer support, ensuring you get the best value on your subsequent orders.

BistroMD offers the option to receive meals for just 5 days a week, which can be more budget-friendly than the full 7-day plan. Additionally, there's a choice to customize your plan to include only lunches and dinners, ideal for those who skip breakfast or prefer to manage it themselves.

BistroMD doesn’t offer a money-back guarantee, returns, or exchanges for meals that don't suit your taste preferences. Its policy doesn't cover dissatisfaction based on personal taste. However, if you encounter significant issues related to shipping or packaging, BistroMD may offer credit to your account.

Shipping & Delivery: Okay, but It Could Be Better

Once you place an order with BistroMD, you can’t choose your preferred delivery day. The order processing and shipping commence immediately. Subsequent deliveries occur every 7 days following your first delivery.

BistroMD delivers only within the continental United States. Depending on your location and ground delivery times, your meals may take up to 6 business days to arrive.

You have the opportunity to modify your menu selections each week. Check your account page for your deadline for making changes. All orders are shipped via FedEx Ground, and you'll receive an email with tracking details once your box is handed over to FedEx.

Delivery times can vary, but FedEx provides updates about the delivery day and the package's arrival time. You also have the flexibility to temporarily change your delivery location, which is handy for travel or business trips.

How BistroMD Works: Step by Step Guide

Ordering from BistroMD automatically signs you up for a weekly subscription. There are no one-time orders available because the plans are designed to have long-term effects on your health.

If you want to try the meals without a regular subscription, you can also try Balance by BistroMD. This offers BistroMD’s weight-loss prepared meals without any diet or support plans. Check out our full Balance review for all the details.

How to Sign Up (Just 5 Simple Steps)

Signing up for BistroMD is easy. But make sure you’ve decided on the best plan for you before you start the process. There’s a quick quiz you can take on the homepage if you need support with this. This is useful if you have particular dietary needs and/or medical conditions.

1. Head to the BistroMD homepage. Here, you can take the quiz or click Shop in the top right hand corner of the screen.  

2. Choose 1 of BistroMD’s 7 plans and how many days you want to receive meals – the full program (which includes breakfast) or just lunches and dinners.

3. Once you decide which program and how many days and meals, hit Order to go to the Create Account page.

4. Enter your shipping information and provide your gender. This is because the calorie counts differ between diets for men and women. 

5. Input your payment details, and you can start customizing your menu. Your payment will be processed as soon as you have placed your order.

BistroMD recommends adding EATS snacks that aren't included with any of the plans. These will cost you around $40 extra per week. Be prepared for the pop-ups that encourage you to choose these healthy snacks during the signup process.

Managing Your Subscription

The cutoff for making any changes to your plan is provided on your account page. Until then, you’re free to make any changes to your order before the chefs start preparing your meals. There isn’t an app, but the site is pretty clear and basic, apart from the overwhelming number of testimonials and promotions.

You can manually change meals each week before your deadline or let BistroMD rebalance your menu by itself so you’ll get a nutritious rotation of ingredients. You can also rate and favorite the meals you receive, which presumably helps BistroMD adjust recipes and create new dishes.

It’s really easy to skip weeks if you need to, and you can also change your plan size through your account. You won’t be able to adjust the delivery date as your scheduled shipments are set from your first order.

Customer Service: I Was Pretty Satisfied With Its Support

Reaching out to BistroMD's customer service is straightforward. You can either phone them from Monday to Friday between 8 am to 8 pm EST or from 9 am to 6 pm EST over the weekends. There’s no live chat feature, but you can email the customer support team with any queries.

The phone number seems to be the preferred method of contact and you can leave a message if you call out of hours. The staff can help with any inquiries or admin tasks. Most other services I’ve tried direct you to a chatbot or email in the first instance, but my impression of BistroMD is that it caters to a slightly older audience, which is why it makes the phone line so accessible.

There’s a robust FAQ page on BistroMD. I like that it’s really easy to search for exactly what you need to know. It’s easy to cancel your plan when you want to. Read this blog about my entire experience for a step-by-step guide to canceling BistroMD.

With BistroMD, you can actually talk to a dietitian, which sets its customer service apart from other meal delivery services. You can contact a dietitian through your account page by clicking on Member Support in the navigation menu.

How BistroMD Compares to Other Meal Delivery Services

• BistroMD vs. Factor: Factor’s prepared meals include some Calorie Smart offerings, but it’s not specifically geared toward weight loss like BistroMD, and it only offers a limited selection of breakfast entrees, making it hard to create a complete 5-day or 7-day menu. However, it offers heartier, larger portions (even on the low-calorie plan) so it could be better if you find BistroMD too restrictive.

• BistroMD vs. Green Chef: Green Chef is a great choice for people who are looking to eat healthier and keep weight off, but it’s not a dedicated weight loss service like BistroMD and doesn’t offer as many diets tailored to specific health conditions.

• BistroMD vs. Nutrisystem: BistroMD’s meals are much more appealing than Nutrisystem’s heavily processed food, but Nutrisystem is considerably less expensive, which may be important for dieters on a tight budget.

The Bottom Line: Is BistroMD Worth It?

BistroMD is a commendable choice for those focused on specific dietary needs and weight loss. During my evaluation, I found the portion sizes to be on the smaller side, and the meals could use a bit more salt. However, its meals cater to various dietary requirements, making it versatile for different health goals.

It offers an impressive variety of cuisines, ensuring that mealtime never becomes monotonous. The plans, which span 5 or 7 days, help maintain consistency in your diet without room for deviations. This structured approach is ideal for those who are serious about sticking to their weight-loss regimen.

If you’re still on the fence about BistroMD or seeking different options, we've compiled a list of the top weight-loss meal delivery services. These alternatives are worth exploring to find the perfect fit for your dietary preferences and lifestyle.

FAQ

How much does BistroMD cost?

Prices for BistroMD start at $6.59 per portion for a 7-day Full 3-meal Program, which costs less per portion than the 5-day plan. You can opt for the lunch and dinner only plan, for either 5 or 7 days, and the prices change accordingly. Don't worry; there's often a generous discount on your first order.

Does BistroMD work?

When I reviewed BistroMD, I found it an effective strategy for weight loss. BistroMD helps regulate your glucose level and reduce your insulin resistance, which makes you lose weight. Each meal comes in under 450 calories, and each plan has a calorie limit already set based on your gender and potential health conditions, so you can maximize the weight loss effects.

Can you cancel BistroMD?

It’s super easy to cancel your BistroMD subscription. You can do it directly from your account or call customer support to help you with any additional questions.